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Once your payment has been successfully verified, our team begins preparing your order straight away. Orders are typically processed and dispatched within 1–2 business days. As soon as your order is on its way, you’ll receive a shipping confirmation email with your tracking number, so you can easily follow its journey every step of the way.
Once your order has been dispatched, you’ll receive a confirmation email straight away. This email includes a link to your personal tracking details, allowing you to follow your order’s journey and stay up to date at any time.
Returned items must meet all of the following conditions:
- Unused and unworn (trying on for fit is allowed).
- Unwashed and undamaged.
- In original condition with all tags, labels, and packaging included.
- Free of any perfume, deodorant, makeup, or signs of wear.
for more info visit our Return Policy page below.
We believe fashion is all about self-expression and feeling confident in your own skin. That’s why we’re here to help you find pieces that truly reflect your style and personality.
Our customer service team is always happy to help. Whether you need advice on sizing, styling tips,we’re here for you every step of the way.
Please don’t hesitate to get in touch at any time using our contact form, or feel free to email us at info@london-gloom.com — we’ll be delighted to hear from you.
